Last updated: July 23, 2026
At [‘LITTLE] HŪMN™, many of our products are made or printed especially for you. Because different items may be produced by different partners and in different locations, processing and delivery times can vary. Here’s what you need to know.
PROCESSING + DELIVERY ESTIMATES
Processing time is the time required to prepare or produce your order before it ships. Delivery time begins after your order has been handed to the carrier.
- Apparel: Please allow approximately 5–10 business days for processing before shipment.
- Bags and accessories: Most are produced within approximately 3–5 business days before shipment.
- Shoes: Our shoes are made by artisans in Italy. Production typically takes 6–12 business days, followed by approximately 7–14 business days in transit.
- Jewelry: Most jewelry orders ship within 2–8 business days. Delivery may take up to 14 business days depending on the destination and shipping method.
These timelines are estimates—not guarantees. Holidays, peak order periods, product availability, production delays, carrier interruptions, customs processing, severe weather, strikes and other circumstances outside our control may affect delivery.
ORDERS WITH MULTIPLE ITEMS
Your order may arrive in more than one package. Because our products may be created and shipped by different production partners, items from the same order can have separate tracking numbers and delivery dates. Separate orders cannot be combined into one shipment after they have been placed.
SHIPPING RATES
Available shipping methods and costs are displayed at checkout and are based on the items ordered, package weight and delivery destination. Any free-shipping offer shown at checkout will be applied to eligible orders.
Orders shipping to Alaska, Hawaii, Puerto Rico, U.S. territories or APO/FPO addresses may require additional delivery time or different shipping services.
TRACKING YOUR ORDER
Once your order ships, tracking information will be sent to the email address provided at checkout. If your order is shipped in multiple packages, you may receive more than one shipping confirmation.
Please allow up to 48 hours for tracking information to begin updating. Once a package has been transferred to the carrier, the customer is responsible for monitoring its delivery.
SHIPPING ADDRESSES
Please review your name, shipping address, apartment or suite number, email address and telephone number carefully before submitting your order.
Because many products move into production shortly after an order is placed, we cannot guarantee that an order, shipping address or selected shipping method can be changed or canceled afterward.
We cannot guarantee delivery to P.O. boxes. A complete street address is strongly recommended.
FAILED DELIVERY + RETURNED PACKAGES
If a package is returned because of an incorrect or incomplete address, failed delivery attempts, refusal of delivery or failure to collect the package, the customer may be responsible for the original shipping charges, return fees and the cost of reshipping the order.
Made-to-order products returned to a production facility may not be eligible for reshipment or refund. Please contact us promptly if tracking shows that your package is being returned.
INTERNATIONAL SHIPPING
International shipping is available only to destinations offered at checkout. Delivery times vary by country, location and customs processing.
International orders may be subject to import duties, taxes, customs charges, brokerage fees or remote-area surcharges imposed by the destination country or shipping carrier. Unless expressly stated at checkout, these charges are not included in the purchase price or shipping fee and are the customer’s responsibility.
We cannot mark an order as a gift or declare a value lower than the actual purchase price. International customers should review their country’s import requirements before ordering.
If an international shipment is refused, abandoned or returned, any return shipping costs, duties, taxes or carrier fees may be deducted from any refund for which the order is otherwise eligible.
DELIVERED BUT NOT RECEIVED
If tracking shows that your package was delivered but you cannot locate it, please:
- Check around the delivery location and with other members of your household.
- Check with neighbors, your building manager, front desk or mailroom.
- Contact the shipping carrier directly using your tracking number.
- Email us if you still need assistance.
[‘LITTLE] HŪMN™ is not responsible for packages lost or stolen after the carrier confirms delivery, but we will do our best to help you investigate.
LOST OR DELAYED PACKAGES
If your package has exceeded its estimated delivery window or tracking has stopped updating for an extended period, contact us at hello@littlehumn.com.
Claims for packages believed to be lost in transit must be submitted within 30 days of the estimated delivery date. Carrier investigations may be required before a replacement or refund can be considered.
DAMAGED, OPENED OR INCORRECT PACKAGES
If your package arrives damaged, opened, defective or contains the wrong item, contact us within 7 days of delivery at hello@littlehumn.com.
Please include:
- Your name and order number;
- A photo of the complete package;
- A clear photo of the shipping label and tracking number;
- Clear photographs of the affected item; and
- A brief description of the problem.
Please keep the original item and packaging while the issue is reviewed. Do not return an item without first contacting us and receiving instructions.
SIGNATURE REQUIREMENTS
A signature may be required for certain orders based on the value of the shipment, destination or carrier requirements. Signature service is not guaranteed to be available for every shipment.
QUESTIONS?
We’re here to help. Email us at hello@littlehumn.com and include your order number whenever possible.
[‘LITTLE] HŪMN™
16060 Ventura Blvd., Suite 110, #3033
Encino, CA 91436
United States
(747) 334-2671
